Privacy Policy
A Legal Disclaimer
At Nuvex Medical ("Company", "we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at www.nuvexmedical.com (the "Site") or use any of our services, including ordering medical supplies, subscribing to products, and engaging with our AI-powered systems.
Information We Collect
We collect the following types of information:
1. Personal Information
When you interact with us, you may provide:
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Name, email address, phone number
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Shipping and billing address
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Company or clinic name
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Payment details (processed securely via third-party gateways)
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Account login credentials
2. Automatically Collected Information
When you visit our site, we may automatically collect:
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IP address and location data
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Browser type and device information
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Pages visited and time spent
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Referral URLs and search terms
3. Customer Usage Data
We collect data on:
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Product orders and preferences
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AI-generated resupply predictions
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Kit customization requests
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Subscription activity and history
How We Use Your Information
We use your information to:
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Process and fulfill orders and subscriptions
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Customize supply kits to your facility's needs
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Improve and optimize our website and services
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Communicate important updates, promotions, or service changes
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Respond to inquiries and provide customer support
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Analyze trends and improve predictive AI recommendations
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Ensure safety, compliance, and fraud prevention
How We Share Information
We do not sell your personal data. We may share information with:
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Service Providers (e.g., shipping, payment processors, email platforms)
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Vetted Vendors & Fulfillment Partners (for order fulfillment)
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Legal Authorities if required by law or to protect our rights
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Business Transfers if Nuvex Medical is acquired, merged, or restructured
Cookies & Tracking Technologies
We use cookies, pixels, and other tracking tools to:
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Keep you logged in and remember preferences
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Analyze web traffic and usage trends
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Serve relevant marketing or retargeting ads
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You may adjust your browser settings to refuse or limit cookies.
Data Security
We implement appropriate security measures, including:
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SSL encryption for data transmission
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Secure third-party payment gateways
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Access control for sensitive data However, no method of transmission or storage is 100% secure. We cannot guarantee absolute protection.
Your Privacy Rights
Depending on your location, you may have rights to:
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Access or correct your personal data
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Request data deletion or portability
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Opt out of marketing emails (via unsubscribe link)
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Restrict or object to data processing in certain contexts
To exercise these rights, email us at privacy@nuvexmedical.com
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it immediately.
Changes to This Policy
We may update this policy periodically. The "Last Updated" date at the top reflects the most recent revision. Please check this page occasionally to stay informed.
Contact Us
If you have questions about this Privacy Policy, data use, or your rights, please contact:
Nuvex Medical